Privacy Policy

General Information

This Privacy Policy defines the rules for processing personal data collected through the online store available at: https://cozy-loops.com

The administrator of personal data is:

Appconn Michał Luberda
ul. Węgierska 188, 33-300 Nowy Sącz
NIP: PL7341561453
REGON: [number]
Contact: michal.luberda@appconn.co.uk

hereinafter referred to as: the Administrator.

Scope of Data Processing

We process personal data only to the extent necessary for:

  • fulfilling an order (name, surname, address, e-mail, phone number),
  • issuing an invoice or receipt (invoice details: name, surname/company name, VAT ID, address),
  • contacting the customer (e-mail address, phone number),
  • managing a user account (if such functionality exists),
  • sending newsletters (if the client has given consent).

Legal Basis for Processing

Personal data is processed on the basis of:

  • Article 6(1)(b) GDPR – performance of a contract (purchase),
  • Article 6(1)(c) GDPR – legal obligations (e.g. issuing an invoice),
  • Article 6(1)(a) GDPR – consent (e.g. newsletter),
  • Article 6(1)(f) GDPR – legitimate interests of the Administrator (e.g. pursuing claims, direct marketing).

Data Recipients

Data may be shared with the following entities:

  • courier and postal companies (for order delivery),
  • payment operators (e.g. Przelewy24, PayU, Stripe, PayPal),
  • accounting office (for bookkeeping purposes),
  • IT companies supporting the Store’s operation (hosting, e-commerce system),
  • public authorities, if required by law.

Data Retention Period

Personal data is stored:

  • for the time necessary to complete the order,
  • for the period required by tax and accounting regulations (usually 5 years),
  • until consent is withdrawn – in the case of data processed on that basis (e.g. newsletter),
  • until the limitation period for claims expires.

Rights of Data Subjects

You have the right to:

  • access your data,
  • rectify your data,
  • delete your data (“right to be forgotten”),
  • restrict processing,
  • data portability,
  • object to processing,
  • withdraw consent at any time (if processing was based on consent).

To exercise your rights, please contact the Administrator.

You also have the right to lodge a complaint with the President of the Personal Data Protection Office (PUODO).

Cookies

The Store uses cookies for the purpose of:

  • ensuring the proper functioning of the website,
  • analyzing traffic statistics (e.g. Google Analytics),
  • marketing (e.g. social media advertising – if applicable).

You can manage cookies in your browser settings.

Data Security

Personal data is protected in accordance with applicable regulations, and we use technical and organizational measures to ensure its secure processing (e.g. SSL encryption, secure hosting, limited access to data).

Changes to the Privacy Policy

We reserve the right to amend this policy. The current version will always be available on the Store’s website.

Contact

If you have any questions regarding this Privacy Policy, please contact the Administrator.